Ravedev
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Policy draft

Cancellation & refunds

A cancellation should be reviewed transparently, with an itemized calculation and respect for mandatory rights.

Requesting a cancellation

Contact Ravedev with your project or payment reference. The owner reviews the accepted agreement, verified payments, actual expenditure and applicable legal obligations before approving a refund calculation.

Ordinary cancellation calculation

The intended calculation begins with verified receipts and considers only evidenced, legally permitted deductions. These may include actual non-refundable domain or hosting expenditure and affiliate commission that has already been transferred, where the deduction was properly disclosed and is legally allowed.

Unpurchased services, unverified costs and unpaid affiliate commission are not treated as money already spent. Earned but unpaid affiliate commission is reversed rather than also deducted from a client refund. The same expense cannot be deducted twice, and the calculation cannot create a negative refund amount.

Mandatory refunds and chargebacks

Mandatory consumer rights and lawful chargeback obligations take precedence over the intended cancellation calculation. Where paid affiliate commission cannot legally be deducted, Ravedev absorbs that loss rather than creating ordinary affiliate debt.

Review and records

The calculation must identify payments, relevant costs and any deduction, supported by records. Approval alone is not proof that the refund has reached the client; completion is recorded after the payment outcome is verified.

Final refund timing, permitted charges and contract wording require business and legal review. This draft is not a blanket “no refunds” policy and does not guarantee that a proposed deduction is enforceable.